Turnkey Transit Intelligence, Autonomous Telephony & Live Telemetry in 10 Minutes.
Empower every commuter with sub-16ms GTFS arrival intelligence across standard carrier SMS, 24/7 spoken neural voice hotlines, and web-embedded live vehicle telemetry. Deflect up to 75% of customer service dispatch calls with zero municipal code, zero bus hardware, and zero IT maintenance.
The MetroSuite Product Family
5 Turnkey Modules. Zero Agency Friction.
From reactive flip-phone arrival queries to emergency broadcast alarms, live web telemetry, and optional sponsor cost-offset underwriting.
MetroSMS™
Unified Messaging: Inquiries, Alerts & Reminders
The 360° passenger SMS powerhouse. Combines sub-16ms GTFS arrival lookups, MetroAlert emergency weather & detour push broadcasts, and MetroRemind scheduled departure countdown alarms over a single, verified 10DLC municipal phone number.
- Sub-second schedule & GPS prediction
- MetroAlert emergency push dispatch
- MetroRemind recurring commute alarms
MetroVoice™
24/7 Bilingual Neural Spoken IVR
Human-like spoken arrival hotlines powered by Amazon Polly Neural TTS. Riders dial the agency number from any mobile or landline, hear live countdowns, and can press 1 to instantly receive an SMS text summary card on their phone.
- English & Spanish bilingual speech
- 1-touch DTMF text card dispatch
- 100% ADA low-vision compliance
MetroLive™
Transit-Style Mobile Web App & Live Radar
Zero-download progressive mobile web application (PWA) delivering native transit-app ergonomics (Transit App / Citymapper style). Features hardware-accelerated vector vehicle radar, GPS-proximity stops, QR code deep linking, live countdown arrival cards, and 1-line municipal portal embed mode (metrolive.js).
- Full-screen mobile PWA + portal embed
- Live vector radar & sub-second SSE streaming
- Deep-linked QR stops & 1-tap MetroSMS handoff
MetroSponsor™
Net-Zero Municipal Co-Op Underwriting
Monetizes transit passenger communication by connecting transit systems with vetted community partners (e.g. credit unions and healthcare networks). Underwrites 100% of municipal SaaS and carrier telephony fees for a $0 net budget impact.
- $0 net fiscal cost for municipal agencies
- Strict 160-char GSM-7 budget enforcement
- Contract-locked community partnerships
MetroGov™
Agency Dispatch, Implementation Console & B2G Analytics
The municipal operator command console (/{agency}/admin) enabling transit agencies to manage implementation of the MetroSuite product line. Configure GTFS/GTFS-RT feeds, dispatch emergency push alerts, oversee bilingual voice prompts, review demand heatmaps, and export automated monthly vitality reports. Included in all multi-product subscriptions at $0.
Operational & Fiscal Transformation
Why Modern Transit Authorities Deploy The MetroSuite
Legacy transit technology vendors treat agencies as captive hardware cost centers. The MetroSuite by Beverage Technologies solves operational dispatch bottlenecks while expanding digital equity.
75% Dispatch Call Deflection
Saves $3.50 – $6.00 Per Phone Call
Front-desk dispatchers spend 40% of their shifts answering repetitive questions: "Where is the bus?" or "Is the Redondo shuttle running?". Automated Amazon Polly Neural IVR and instant SMS response resolves questions in 2 seconds, preserving staff capacity for critical paratransit and emergencies.
100% ADA & Title VI Equity
Zero Digital Divide Exclusion
Over 25% of transit-dependent riders lack unlimited cellular data, modern smartphones, or high battery reserves. Native transit apps exclude these riders. The MetroSuite runs over standard carrier voice calls, SMS text cards, and lightweight web telemetry, functioning flawlessly on landlines, rotary phones, and $15 prepaid flip phones.
10-Minute City Onboarding
Zero Municipal Code or IT Setup
We ingest your published GTFS schedules and live GTFS-RT vehicle feeds directly into our offline-first inverted memory engine. There is zero hardware to install on buses, no software for city IT to patch, and no complex API integrations. We provision your dedicated local phone number in minutes.
Engineered Architecture
Engineered for Sub-Second Precision
MetroSMS replaces bloated third-party map APIs with an ultra-fast, self-contained mathematical transit index.
High-Throughput GTFS Engine (< 16ms Latency)
High-speed stop resolution with sub-second execution, zero external map dependencies, and dedicated carrier caching.
Dual-Channel Text-or-Call Telephony
Riders can text OR call the exact same number. Incoming calls are answered by an Amazon Polly Neural voice IVR reading live arrivals with 1-keypress SMS text card dispatch.
Autonomous Bilingual NLP (English & Spanish)
Automatically identifies inquiries in Spanish ("Próximo autobús Central") and replies with culturally adapted transit terminology in voice and text.
Bi-Directional Split & 1-Word Shortcuts
Riders query a route number (e.g. 66) and receive live two-way arrivals simultaneously (Eastbound vs Westbound), or save personalized stops (HOME, WORK).
> INBOUND CALL: +1 (505) 448-8007 [ABQ RIDE MUNICIPAL]
├── Route Matching: "Central & Yale" → Stop ID: 1081
├── Real-Time Transit Prediction: Snapped to Route Corridor
├── High-Speed Schedule Lookup: 14ms execution
├── Polly Neural Synthesis: "Next ART Eastbound in 4 mins, then 12 mins."
> DTMF DISPATCH: Commuter pressed 1 → SMS Card Dispatched
└── Telnyx 10DLC Carrier Receipt: Delivered (200 OK • 1.2s roundtrip)
Agency Cost Savings Engine
Interactive Dispatch Call Deflection Calculator
Calculate how much your transit department will save annually by automating repetitive arrival inquiries over standard phone calls and SMS.
Transparent Public Sector Pricing
Enterprise B2B2G SaaS Subscription Tiers
Simple, predictable monthly and annual subscriptions with zero hidden hardware fees, zero setup penalties, and instant procurement under municipal and university thresholds.
Turnkey 12-Month Municipal Pilot — $9,900 / year
1 dedicated 10DLC phone line, bilingual voice IVR, and sub-16ms GTFS query engine deployed in 48 hours under the $10,000 micro-purchase threshold. Authorized via departmental P-Card or direct purchase order.
The MetroSuite™ Complete Bundle
All 5 Products UnifiedEverything your transit authority needs to modernize rider communications, enforce digital equity, and govern fleet operations in a single, heavily discounted municipal contract:
Campus Starter
For universities, colleges, hospital campuses & regional feeder loops.
- 1–10 Daytime & Evening Loop Routes
- Up to 25,000 Monthly Active Student Riders
- MetroSMS™ (Arrivals with built-in Alert & Remind)
- MetroVoice™ 24/7 Spoken Neural Voice IVR
- MetroLive™ Embeddable Campus Web Widget
- MetroGov™ Dispatch Console INCLUDED ($0)
- Dedicated Local 10DLC Number (Text or Call)
- Optional Add-On: MetroSponsor™ (+$350/mo)
- FERPA & Title VI Compliant Zero-PII Mesh
Municipal Pro
For city bus authorities, BRT corridors, and mid-sized municipal transit districts.
- 10–50 Municipal Routes & BRT Corridors
- Up to 150,000 Monthly Active Commuters
- Core MetroSuite: MetroSMS + MetroVoice + MetroLive
- MetroGov™ Agency Dispatch Console INCLUDED ($0)
- MetroAlert Emergency Weather & Detour Broadcaster (Built-in)
- Simultaneous Two-Way Route Split (EB vs WB)
- 1-Word Commuter Shortcuts (
HOME/WORK) - Sub-16ms Inverted GTFS & GTFS-RT Live Vehicle Engine
- Optional Add-On: MetroSponsor™ (+$350/mo)
- 99.9% Uptime Carrier SLA Guarantee
Regional Enterprise
For multi-county RTAs, commuter rail authorities & state DOT transit meshes.
- 50+ Routes / Commuter Rail & Regional Connectors
- 500,000+ Monthly Commuters (Unlimited Scale)
- Complete MetroSuite with High-Throughput 30+ Msg/Sec Routing
- MetroGov™ Agency Dispatch Console INCLUDED ($0)
- Multi-Agency Hub Synchronization (Train ↔ Bus)
- Custom GTFS-RT Telemetry Streams & Dedicated Styling
- Optional Add-On: MetroSponsor™ (+$350/mo)
- Dedicated Systems Architect & 99.99% Dedicated SLA
Offset Up to 100% of Your Subscription Cost
Want to reduce municipal budget impact? Activate the optional MetroSponsor™ module to run community-aligned sponsor tags and voice audio pre-rolls with local credit unions, regional hospitals, or universities. If sponsorships cover the entire subscription fee, your agency enjoys modern transit passenger information at net-zero municipal expense. If you prefer ad-free civic communication, simply forgo this module.
Detailed Specifications
Enterprise Capability Matrix
Compare technical, security, and governance specifications across institutional tiers.
| Platform Capability | Tier 1 (Campus Starter) | Tier 2 (Municipal Pro) | Tier 3 (Regional Enterprise) | The MetroSuite™ Complete Bundle |
|---|---|---|---|---|
| Dedicated Local 10DLC Number (Text & Voice) | ||||
| MetroSMS™ Sub-16ms GTFS Arrival Engine | ||||
| MetroVoice™ 24/7 Spoken Neural IVR (Amazon Polly) | ||||
| MetroLive™ Real-Time Web Telemetry Radar & SSE | ||||
| MetroAlert™ Emergency Weather & Detour Broadcaster (Feature of MetroSMS) | ||||
| MetroRemind™ Departure Countdown Alarms (Feature of MetroSMS) | ||||
| Bilingual English & Spanish Natural NLP | ||||
| Zero-PII SHA-256 Log Pseudonymization | ||||
MetroGov™ Agency Dispatch Console (/{agency}/admin) |
Included | Included | Included | Included |
| Monthly B2G Executive & Vitality Reports | — | |||
| Multi-Agency Intermodal Synchronization | — | — | ||
| MetroSponsor™ Commercial Ad & Cost-Offset Engine | Optional (+$350/mo) | Optional (+$350/mo) | Optional (+$350/mo) | Included |
| Carrier Uptime & Latency SLA | 99.9% | 99.9% | 99.99% Dedicated | 99.9% |
| Stripe Invoicing & Institutional PO Net-30 | N/A ($0 Cost) |
Enterprise Governance & Compliance
Public Sector Security Controls by Design
MetroSMS satisfies the stringent privacy, uptime, and accessibility requirements of municipal governments and research universities.
Zero-PII Data Architecture
All commuter phone numbers are immediately pseudonymized using irreversible SHA-256 cryptographic hashing with persistent salt rotation. Rider identities are never stored, sold, or accessible to third parties.
Oracle Cloud & Cloudflare Edge
Hosted in dedicated OCI enterprise datacenters with automated failover tunnels, DDoS shield by Cloudflare Zero Trust, and sub-10ms edge caching for municipal GTFS feeds.
10DLC & Title VI Certified
Registered and vetted under The Campaign Registry (TCR) for high-volume public sector delivery. Fully compliant with Federal Transit Administration (FTA) Title VI equitable access standards.
Download the Official Agency Procurement Packet
Need materials for your city council agenda, transit board approval, or procurement officer? Download our pre-compiled packet containing all statutory and financial documentation:
Start Without Bureaucracy
Request an Agency Pilot or Issue Official PO
Submit your agency details. We will configure your GTFS schedule, provision a local carrier number, and deliver a live interactive staging demo in under 48 hours.
Procurement & Governance
Frequently Asked Municipal Questions
Can The MetroSuite be procured under sole-source or micro-purchase rules?
Yes. Tier 1: Campus Starter ($14,400/year) is specifically calibrated to sit below university and municipal micro-purchase thresholds (such as UNM Policy 4325 and NMSA § 13-1-125), which allow department heads to authorize purchases under $15,000 without requiring competitive RFP cycles.
For mid-sized and regional municipal contracts, Beverage Technologies provides pre-drafted Sole-Source Justification Memos highlighting our sub-16ms transit engine, dual-channel voice deflection, and autonomous cloud infrastructure.
What technical lift is required from our City IT department?
Zero hours. The MetroSuite operates completely self-contained in our carrier-grade sovereign cloud and edge cluster. We ingest standard, published GTFS and GTFS-RT feeds. We do not require access to city servers, VPNs, or proprietary on-board vehicle hardware.
How does the 24/7 Voice IVR integrate with our existing customer service?
We provide a dedicated local 10DLC telephone number (matching your area code). Commuters can dial this number directly, or your central 311/PBX switchboard can set up automated call forwarding for arrival inquiries. Commuters hear our natural neural voice IVR and can press 1 to receive a text summary immediately.
How does the MetroSponsor™ Cost-Offset Add-On work?
MetroSponsor is an optional commercial add-on enabling transit agencies to partner with approved local community institutions (such as regional credit unions, hospitals, or universities). The sponsor underwrites ad placement across outbound SMS dispatch cards and voice pre-rolls, allowing the transit agency to offset up to 100% of their platform subscription costs while keeping the passenger service completely free for commuters. If an agency prefers an ad-free civic service, they simply forgo the add-on.
Proven in Live Albuquerque Bus Operations & Regional Multi-Modal Cohorts